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    ITIL® Version 5 Foundation Bridge (ITIL5FB)

    ITIL supports organisations and individuals to gain optimal value from IT and digital services.

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    Dates Available
    • 9 Nov 2026Virtual Training • 12 left
    • 11 Jan 2027Virtual Training • 12 left
    • 30 Mar 2027Virtual Training • 12 left
    • 7 Jun 2027Virtual Training • 12 left

    Course Overview

    The ITIL® (Version 5) Foundation BRIDGE Training course is designed for professionals who already hold ITIL 4 certification and need to transition efficiently to ITIL (Version 5). The course focuses exclusively on the new, changed, and expanded concepts introduced in ITIL (Version 5) and does not repeat unchanged ITIL 4 material.

    You will gain the knowledge required to pass the ITIL (Version 5) Foundation certification exam while understanding how ITIL has evolved to support modern digital product and service management, including data-driven decision-making, value streams, and AI-enabled ways of working. The course emphasises practical understanding and organisational relevance, enabling immediate application of ITIL (Version 5) concepts.

    • Duration: 1 day
      Price: £995 (exc VAT)

    Further Information

    • Course Modules
      • Key concepts of digital product and service management
      • Service relationships
      • The ITIL Value System (ITIL VS)
      • Governance
      • ITIL Guiding Principles
      • Value chain, lifecycle activities and ITIL management practices
      • Value streams
      • Continual improvement
      • The Four Dimensions of Product and Service Management and AI
      • ITIL and other frameworks integration.
    • Course Objectives

    • In this ITIL (Version 5) Foundation course, you will learn the following:

      • Understand what has changed from ITIL 4 to ITIL (Version 5)
      • Apply the ITIL (Version 5) digital product and service management model
      • Understand the updated ITIL Product and Service Lifecycle
      • Use ITIL (Version 5) concepts to improve service delivery and collaboration
      • Understand value streams, governance, and continual improvement in ITIL (Version 5)
      • Prepare for and pass the ITIL (Version 5) Foundation certification exam.
    • Prerequisites

    • This course is intended for professionals who already hold ITIL 4 certification and need to transition to ITIL (Version 5) efficiently.

      Participants must hold ITIL 4 Foundation or a higher ITIL 4 certification (excluding ITIL 4 Cloud and Sustainability).

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