Introduction to Microsoft 365 and AI administration (AB-900)

• Explore Microsoft 365 security foundations
• Introduction to Microsoft 365 core services and admin controls
• Protect and govern Microsoft 365 data
• Explore Microsoft 365 Copilot and agents
• Perform basic administrative tasks for Microsoft 365 Copilot
• Perform basic administrative tasks for Microsoft 365 Copilot agents.

By the end of this course, learners will be able to:

• Describe the core services and key components of Microsoft 365.
• Explain fundamental administrative controls used within Microsoft 365 environments.
• Identify security foundations and governance concepts in Microsoft 365.
• Describe how data is protected and governed within Microsoft 365.
• Explain the purpose and capabilities of Microsoft 365 Copilot and Copilot agents.
• Describe basic administrative tasks associated with Microsoft 365 Copilot.
• Describe basic administrative tasks associated with Microsoft 365 Copilot agents.

This course is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. Learners are introduced to the essential components, concepts, and capabilities they need to utilise and manage Microsoft 365, Copilot, and agents without requiring prior hands-on experience.