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    Level 3 HR Support

    Develop HR professionals with the knowledge and skills to support employee engagement, strengthen workforce capability, improve retention, and contribute to long-term organisational success.

    Programme Overview

    • Build a future-ready HR Team.

      A skilled HR team helps organisations attract and retain top talent, support employee performance, and create a productive and inclusive workplace. Investing in HR development strengthens workforce planning, improves compliance, and equips organisations to respond confidently to evolving business and people challenges.

      By developing practical HR expertise and professional confidence, apprentices become valuable members of the HR team, helping organisations create positive employee experiences, support business objectives, and build a productive and engaged workforce.

    • Develop practical HR expertise and professional confidence.

      Learners develop the skills to use HR systems effectively, maintain accurate employee records, provide timely and relevant people information, and support managers and employees with HR processes. They also learn how to contribute to organisational change initiatives, support workforce planning, and help ensure HR policies and procedures are applied consistently and compliantly.

    • Set strong foundations.

      The programme develops a broad range of HR knowledge and skills, covering the full employee lifecycle from recruitment through to retirement. Apprentices gain experience in both day-to-day HR administration and more complex people processes, enabling them to provide effective support across a wide range of HR functions.

    9.7/10

    for learning materials

    9.6/10

    for knowledge and professionalism

    94%

    learner satisfaction score

    98.4%

    overall achieve positive outcome

    Course Information

    Start date: January 2027

    Course Duration: 18 months

    Delivery method

    • Classroom delivery in Gateshead
    • One day per month 

     

    Throughout the apprenticeship, learners will complete apprenticeship assessment activities (formerly End-Point Assessment) designed to demonstrate the knowledge, skills and behaviours required by the apprenticeship standard.

    Assessment may take place throughout the programme and can include a range of methods, depending on the apprenticeship standard. These may include projects, professional discussions, presentations, observations and other assessment activities.

    We will work closely with our learners and employers throughout the programme to ensure apprentices are supported and prepared to successfully achieve their apprenticeship.

    With hands-on learning led by expert coaches, you’ll develop high-level skills crucial to a modern HR function, from HR analytics to project management.

    Knowledge includes:

    • Understanding organisation structures
    • HR legislation and policy
    • HR team functions and processes
    • How to deal with HR queries
    • Developing solutions to HR problems and escalating complex issues
    • Maintaining staff details on computer systems
    • Handling sensitive situations professionally and confidentially.

    You’ll gain the qualifications you need for career progression or further development through the Level 5 People Professional Apprenticeship.

    Stay within a core HR role or focus on a specialist area. With a practice-focused qualification, your options are open.

    Unlock the benefits

    Best practice makes perfect

    Through hands-on learning and practical workplace scenarios, apprentices develop the knowledge, skills, and professional confidence needed to succeed in the modern workplace and make a valuable contribution to their organisation.

    Strengthen workforce capability across roles

    Develop the skills and confidence needed to manage day-to-day HR operations, support employees and managers, and contribute to an effective, compliant, and people-focused HR function.

    Train and develop HR talent

    Develop strategic HR professionals who drive business performance, support organisational growth, and create lasting value through effective people management.

    Looking to recruit or upskill?

    We can upskill existing employees by enrolling them onto a HR apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

    Apprenticeship vacancies

    Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

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    No vacancies currently available.

    There are currently no vacancies available in this area. You can still browse all apprenticeship opportunities across the region, and if you don’t find the right role today, submit your CV to our talent pool. We’ll keep your details on file and may contact you when a suitable opportunity becomes available.

    Submit your CV

    Interested in our other courses?

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