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    Level 3 Business Administration

    Business Administration apprenticeships provide a valuable starting point for individuals looking to build a successful career while helping organisations develop skilled and capable professionals.

    IAN_8994

    Programme Overview

    • Develop the skills that support effective organisations.

      Build skilled business administrators who support efficient operations, strengthen organisational performance, and contribute to the success of businesses across every sector.

      Suitable for a wide range of roles and sectors, these programmes equip apprentices with the practical knowledge, workplace skills, and professional behaviours needed to support effective business operations.

    • Build transferable skills that promote career progression.

      Through hands-on, workplace learning, apprentices develop expertise in communication, customer service, project support, business processes, record management, and stakeholder engagement. They gain the confidence to manage priorities, work collaboratively, and make a positive contribution to their team and organisation.

    • AI integrated learning

      Apprentices develop an understanding of how artificial intelligence (AI) is used in modern business, including its practical workplace applications, safe and responsible use, and the quality assurance processes needed to ensure accurate, reliable, and effective outcomes.

    84%

    achievement rate

    11%

    higher achievement rate than the National Average

    9.7/10

    for knowledge and professionalism

    94%

    learner satisfaction score

    Course Information

    Start date: November 2026

    Course Duration: 16 Months

    Delivery method

    • Classroom delivery in Gateshead
    • One day per month 

     

    Throughout the apprenticeship, learners will complete apprenticeship assessment activities (formerly End-Point Assessment) designed to demonstrate the knowledge, skills and behaviours required by the apprenticeship standard.

    Assessment may take place throughout the programme and can include a range of methods, depending on the apprenticeship standard. These may include projects, professional discussions, presentations, observations and other assessment activities.

    We will work closely with our learners and employers throughout the programme to ensure apprentices are supported and prepared to successfully achieve their apprenticeship.

    The Business Administrator Apprenticeship develops a broad set of practical skills, knowledge and behaviours essential to supporting organisations effectively. 

    • Business operations
    • Communication and interpersonal skills
    • Information and IT management
    • Planning, organisation and project support
    • Problem-solving and decision-making
    • Professional behaviours

    Learning combines on-the-job experience with structured off-the-job training, ensuring knowledge is applied in real workplace contexts and preparing apprentices for long-term career progression. 

    The administration role may be a gateway to further career opportunities, such as:

    • Accountancy
    • Digital and AI 
    • Human Resources
    • Leadership and management
    • Marketing

    This qualification equips apprentices with transferable skills applicable across industries, supporting workforce development and providing a solid foundation for further career progression or study. 

    Unlock the benefits

    Improve business efficiency and organisation

    Equip staff with the administrative, organisational, and communication skills needed to support teams, improve productivity, and contribute to organisational success.

    Strengthen workforce capability across roles

    Develop transferable skills that enable individuals to broaden their capabilities, take on new responsibilities, and add value across different business functions and teams.

    Enhance communication and service delivery

    Strengthen internal and external communication by developing professionals who can build relationships, share information effectively, and contribute to a more organised, responsive, and professional organisation.

    Looking to recruit or upskill?

    We can upskill existing employees by enrolling them onto a business administration apprenticeship or if you’re looking to grow your business, we can recruit an apprentice on your behalf.

    Apprenticeship vacancies

    Kickstart your career with an apprenticeship that’s right for you. Explore a range of opportunities across the North East and take the first step towards learning, growth and an exciting future.

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    Interested in Business Administration? Get in touch with us…