Human Resources

Upcoming start dates:

• HR Support level 3 – January 2027
• People Professional level 5 – February 2027

Duration of the programme: Approximately 18 months

The programme covers a wide range of skills in HR processes, ranging from transactional to relatively complex, recruitment through to retirement; using HR systems to keep records, providing relevant HR information to the business, working with the business on HR changes and many more.  Knowledge includes: understanding organisation structures, HR legislation and policy, HR team functions and processes, how to deal with HR queries, developing solutions to HR problems and escalating complex issues, maintaining staff details on computer systems and handling sensitive situations professionally and confidentially.

Delivery is through a mixture of training (both on and off the job) and a series of day release workshops on a monthly basis (which can also be delivered on a remote basis) throughout the duration of the programme.

Qualifications

As an apprentice, you will work towards the HR Support Apprenticeship standard at level 3, and may also be required to sit functional skills at level 2 in Maths and English prior to completion (functional skills will not be required if exemptions are held).

Assessment

Towards the end of the apprenticeship, your employer and Access Trainer will agree when you are ready for the end point assessment (EPA).  An independent assessment organisation will carry out the EPA to assess whether you have met all of the requirements of the standard.

The EPA includes; submission of a consultative project (around 3000 words) which will describe a situation where you have successfully worked with a customer (most likely internally) to deliver a specific piece of HR advice or provide HR solutions demonstrating the knowledge, skills and behaviours (KSBs) required by the standard and a professional discussion.