Where Are They Now?

We recently asked some of our former learners – where are you now? If you’re considering enrolling on a course, read on to hear from people who have been there and done it and gone on to great things…

Philip LorkingWho? Philip Lorking

Age? 47

Background: Phillip feared he may never work again after three months without a job and 80 failed job applications. Philip, had lost all his confidence after being made redundant and facing a stack of rejections from companies he had applied for jobs with.

Course: Sales & Customer Service – Phillip attended the West Road Job Centre, and an adviser  offered him the chance to enrol on a funded training course in Sales & Customer Service with Access Training. The course allowed Phillip to gain a nationally recognised qualification and also helped him to develop his CV, apply for jobs and interview techniques.

How did the course help? Phillip was sceptical about the course “I honestly thought the training couldn’t help me because I had experience in customer service and I had, what I thought was, a great CV. I thought it would be a waste of time but I had nothing to lose so I gave it a go.”

Philip attended the training sessions two days a week, for five weeks, and was surprised to find he was learning some useful skills and getting some of his hope and confidence back.

“The training gave me a reality check – my CV was far too long and didn’t show all the great comments about me and my work that I’d had from past employers. Nicola the training advisor was fantastic, she helped me put together a book of references, re-write my CV and handle job interviews with confidence. I started the training very negative and left 110 percent positive,” he said.

Philip went on to win the first job he applied for after completing the training. He is now enjoying working as a customer service advisor for Carillion Energy in Gateshead. Philip advises customers about repairs for their heating systems.

Beverley RenwickWho? Beverley Renwick

Age? 39

Background: Beverley feared she may never work again after being unemployed for over three years. She had lost all her confidence after taking time-out to bring up her two children and she regretted not pursuing a career earlier in life.

Course: Hairdressing – Concerned for her future and desperately wanting a job she would enjoy, Beverley decided to go back to college to rebuild her confidence and gain new skills. After achieving Maths and English qualifications Beverley started a course in hairdressing with Access Training.

How did the course help? Thanks to her training and newfound self-belief, Beverley has secured an apprenticeship in hairdressing with Chester-le-Street based salon, SAS Hair and Beauty. Beverley is working towards an NVQ Level 2 apprenticeship with support from Access Training. She has ambitions to eventually gain teaching qualifications and tutor others in hairstyling.

I’ve always had an interest in hair and would do friends’ hairs for nights out so it’s something I set my sights on. But at my age I struggled to find a starting position in a hair salon and I also lacked confidence because I hadn’t worked for so long.

“I’m over the moon to have found this job. It’s hard work but I love every minute of it. Apprenticeships are a great way to earn and get qualifications at the same time and I’m so glad to have the opportunity to develop a career at last.”


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