Apprenticeship Vacancies

  • Applications

We are advertising the following vacancies on behalf of employers in the North East.

We are also interested in receiving applications for apprenticeship opportunities in general and we will consider these against current vacancies and those which may arise in the future (please enter General where the application form asks for a vacancy number).

Selection process

If your application meets the required standard we will invite you for an initial interview at our Training Centre on the Team Valley in Gateshead.

CVs for those applicants successful at the initial interview are sent to employers who may invite you for an interview at their premises which in turn may lead to an offer of employment.

Access will then work with you and your employer to achieve your apprenticeship qualification.


If you are interested in any of the following Apprenticeship vacancies, please complete the application form below or alternatively forward a copy of your CV to and please entitle your email as ‘new application’:

Application Form


Vacancy ref no: 1420
Job Title: Apprentice Admin Assistant/Receptionist
Employer: Tyneside Coachworks
Hours of Work:
 Monday-Friday 8.00am-4.30pm (40 Hours per week)
Salary: £170.00

An exciting opportunity has arisen at Tyneside Coachworks to assist the Office Manager and Accounts Assistant with General Clerical Duties, direct contact with Customers and Suppliers, and Call Management.

  • Type and word process various documents and electronic information
  • Organise and update relevant data using database applications
  • Follow instructions and issues arising, and then implement actions according to administrative procedures.
  • Answer calls and maintain in line with customer service, always logging information.
  • File data and perform other routine clerical tasks.
  • Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, shredding machine, photocopier and scanner.
  • Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
  • Eventually, communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff. Interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions
  • Perform reception duties and an efficient, professional and courteous manner.
  • Maintain regular, consistent and professional attendance, punctuality and personal appearance and adhere to relevant health and safety procedures.
  • Pursue personal development of the skills and knowledge necessary for the effective performance of the role.


Vacancy ref no: 1419
Job Title: Administration Apprentice – Tax & Payroll
Employer: Stephenson Coates
Hours of Work:
 Monday-Friday 9.30am-4.30pm (37 Hours per week)
Salary: £175.00

An exciting opportunity has arisen for an Apprentice Administration Assistant at Newcastle based company – Stephenson Coates to specialise in Tax and Payroll administration.

Duties to include:

  • Printing and saving tax returns
  • Scanning and saving HRMC notices
  • Preparation of letters to clients
  • Pension uploads
  • Saving submission receipts
  • Use of telephone, photocopier & scanner
  • Use of software to include; Microsoft Office – Word, Excel & Outlook and HMRC online system
  • Other associated administrative duties as required

Applicants should have good IT skills and be competent using Microsoft programmes.  Should also be able to work off own initiative and have excellent communication skills as well as being a team player.

Probationary period applies / full training will be given


Vacancy ref no: 1418
Job Title: Business Administrator
Employer: Green Energy Consulting
Hours of Work:
 Monday-Friday 9.00am-5.00pm (37 Hours per week)
Salary: £140.60

We are looking for a dynamic Apprentice to work for a progressive company based in Gateshead. This is a varied position therefore you will gain general office experience in administration and gain valuable energy sector knowledge. It is vital that you have good excel capability and are willing to learn new skills. The role will suit someone who wants to work in a fast paced and busy environment and within a role that is changeable covering a wide range of duties.

Duties will include

  • Typing various documents/letters/reports as required
  • Manage and maintain data, ensuring it is up to date
  • Liaising with energy suppliers via telephone to confirm accurate details
  • Producing reports using MS Packages
  • Diary and email management
  • First port of call for all telephone enquires
  • General administrative duties such as filing and photocopying
  • Basic finance tasks such as payments and invoicing
  • Any additional duties requested by your line manager

Training will be given

  • Full company induction with our in-house training team
  • Shadowing experienced colleagues prior to being set individual tasks
  • Ongoing support throughout employment from senior staff and trainers

Salary will be reviewed after 6 months


Vacancy ref no: 1417
Job Title: Business Administration Apprentice
South Shields
Employer: Most Sensational
Hours of Work:
 Monday-Friday 9.00am-5.00pm (37 Hours per week)
Salary: £138.75

An exciting opportunity has arisen for a Business Administrator at Most Sensational based in South Shields. We have a culture that is innovation driven, which means we’re always finding new fun ways to keep our team happy i.e. 3pm dances, weekly recipes to cook as a team, monthly fun socials, birthdays off work, dream board, innovation board, bring your dog to work (…yes, whenever you like!).  All of these are optional!

You will work closely with the Lead Generation team by supporting Business Development Consultants, the Senior Sales Manager, as well as the Managing Director, in the following areas:

  • Conducting desk top research to ensure the team has relevant, up to date knowledge for potential new leads
  • Answering office phone calls
  • Scheduling client and consultants’ diaries
  • Taking meeting notes and converting into an easily readable format
  • Supporting the team with client & consultant tracking
  • Arranging travel & accommodation for consultants
  • Managing the company website
  • Updating CRM (IT) systems and other company systems
  • Support with the general maintenance of the office including; monitoring stationary levels, creating display boards, office schedules etc.

Applicants should be computer literate especially in use of Email, Excel, PowerPoint, PDF, Word, Internet, knowledge of Survey Monkey or Mail Chimp would be advantageous. Should also have an excellent telephone manner and good communication skills.


Vacancy ref no: 1416
Job Title: Apprentice Financial Accounting Assistant 
Hours of Work:
 Monday-Friday 9.00am-5.00pm (37.5 Hours per week)
Salary: £165.00

Working alongside the Assistant Financial Accountants, the Apprentice will be given responsibility of data processing and data manipulation to provide reports and information to aid the month end process and deliver the teams SLA’s. Your apprenticeship will last for 18 months and during this time you will study towards achieving your Level 2 and Level 3 AAT Qualifications. You will be assigned a mentor who will support you through your time at ENGIE. In addition to studying you will be assigned specific tasks which will supplement your learning experience

Online Course work and work-based assessments in conjunction with Access Apprenticeships, and typical duties you will be learning will include:

  • Manage the Financial Accounting mailbox and ensure that the 24-hour Service Level Agreement is achieved
  • Ensure adherence to the balance sheet recs timetable
  • Completion of payroll reconciliation matching exercise
  • GRIR cleardown/management of MR11 transactions
  • Run automation software and prepare balance sheet reconciliations
  • Process monthly journals
  • Prepare balance sheet clear down journals where required
  • Support monthly allocation process
  • Process reversing journals
  • Balance sheet recs preparation on low risk balances
  • Ad Hoc Support to project accountant
  • Assist in responding to requests for information from the business
  • Assist in the reporting of the final month end/budget numbers to Group


Vacancy ref no: 1415
Job Title: Business Administration Apprentice
Hathaways The Law Firm Ltd
Hours of Work:
 Monday-Friday 9.00am-5.00pm (35 Hours per week)
Salary: £150.00

An exciting opportunity has arisen for a Business Administration Apprentice based in Hathaway’s Law Firm based in Low Fell Gateshead.

Duties to include

  • Meeting and greeting clients and reception cover
  • Inputting client data into bespoke software system –ALB and setting up client files
  • Processing incoming and outgoing post
  • Scanning, photocopying and filing documents
  • Preparation of letters
  • Other general administrative duties as required.



Vacancy ref no: 1414
Job Title: Apprentice Security Engineer
H N Storey 
Hours of Work:
 Monday-Friday 8.00am-5.00pm (40 Hours per week)
Salary: £148.00

An exciting opportunity has arisen at HN Storey for an Apprentice Security Engineer. The purpose of this role is to install, carry out maintenance and repair of intruder alarms, access control systems and CCTV and you will  be working alongside another engineer you will be learning new skills.

  • Duties to include:
  • Following health and safety guidelines
  • Installing cabling- first fix
  • Drilling holes etc. – using a range of tools
  • Mounting equipment for intruder alarms, access controls and CCTV
  • Liaising with customers, providing the best possible customer service
  • Updating paperwork, where necessary


Vacancy ref no: 1413
Job Title: Apprentice Customer Service Representative
Team Valley Range Rover Services
Hours of Work:
 Monday-Friday 8.30am-5pm (40 Hours per week)
Salary: £168.00

An exciting opportunity has arisen at a small but busy office where you will undertake a varied job role within the Customer Service Centre./

Duties to include:-

  • Approach all customers and assist with requests, including requests regarding vehicle repairs, parts and vehicle sales
  • Maintain effective liaison with parts, workshop teams and sales teams
  • Ensure the tidiness of the reception desk to promote the professional image of the Centre and Retail facility and that all displays / promotions, prices, materials etc. are current and in first class condition
  • Maintain a presence at the Centre reception desk, ensuring that all customer queries (whether in person or on the telephone) are answered or dealt with immediately
  • Answer customer’s questions regarding technical problems in a manner that is easily understood and does not use excessive jargon, or find the appropriate member of staff to do so
  • Notify customers promptly of completion of work
  • Ensure account customers have sufficient credit to enable all work advised to be carried out as agreed
  • Initiate job documentation and maintain customer records and follow-up systems
  • Follow correct procedure when issuing courtesy cars to customers, ensuring all paperwork is completed correctly and copies of customer’s driving licence are obtained (when applicable)
  • Calculate accurate charges for all parts, labour, paint and materials, other repair costs and provide customer estimates according to company policy on schedules, time and pricing
  • Promptly prepare and present invoices following completion of work, ensuring all work has been carried out as detailed and charged for and obtain payment in line with company procedures
  • Receive and register payments for work carried out and ensure that the correct company procedures are adopted for verification of payment, handling, transferring and depositing cash for the Centre (if applicable)
  • Ensure compliance to all health and safety / environmental / company policies
  • Undertake other tasks and responsibilities as requested by the Operations Managers


Vacancy ref no: 1412
Job Title: Apprentice Print Finish Operative
Team Valley Printers
Hours of Work:
 37 hours per week 8am-4pm/9am-5pm (Optional)
Salary: £136.390

An exciting opportunity has arisen at for an Apprentice Print Finish Operative at Team Valley Printers based in Gateshead. The successful candidate will be involved in a varied job role within the printing business.

  • General Health and Safety
  • The ability to use different print machines- Large format printing and digital printing- rotate alternate 2 weekly
  • Printing large posters
  • Trimming
  • Booklet making
  • Cut Vinyl/Cut layers/Profile Cutting
  • Binding
  • Printing Architect drawings
  • Help manufacture business signs
  • Get in involved with exhibition systems
  • Understanding job tickets/profiles
  • Dealing with deliveries
  • Liaise with courier – delivery and despatch notes
  • Dealing with customers
  • Taking payments
  • Notify customers of delivery items
  • General Housekeeping


Vacancy ref no: 1411
Job Title: Business Administration Apprentice
Ability Supplies UK Limited
Hours of Work:
 40 Hours per week 8.30am – 5.00pm (Monday to Friday)
Salary: £150.00

An exciting opportunity has arisen in a large Sunderland based DIY store. You’ll be exposed to lots of different tasks. Some will be regular that you can call your own and others will bring variety and challenge to keep your days interesting. You’ll have your own mentor to train and guide you and provide you the framework to give you the foundation you need. You’ll need to be able to learn quickly and have a flexible attitude.  You’ll be expected to follow the procedures you are taught and show initiative as you grow in to the role. You’ll need to be responsive to change and accepting of feedback to help you develop.

The role is broad and will develop over time. Initially you’ll be involved with:

  • Basic finance / book keeping
  • Answering calls
  • Creating posters and labels for the store
  • Supporting the Store and Warehouse Teams
  • Setting up and supporting meetings
  • Dealing with the post
  • Filing
  • Ordering stationery
  • General admin support

You may also become involved with some of the following:

  • Purchasing
  • Marketing
  • Personnel
  • Training support
  • Project work
  • Corporate activities
  • Provision of information
  • IT support


Vacancy ref no: 1410
Job Title: Admin Apprentice/ Customer Service Agent
Blaydon, Gateshead
St Thomas More Catholic School
Hours of Work:
 37 Hours per week 8.30am – 4.30pm (Monday to Friday) 8.30 – 4.00pm (Friday)
Salary: £149.00

An exciting opportunity has arisen for an Apprentice Administrative / Customer Service Assistant at Saint Thomas More School based in Dunston, Gateshead.

Duties to include:

  • Library and main school office reception duties, dealing with general enquiries from pupils, staff and external visitors;
  • Receive telephone calls, take messages and answer straightforward enquiries
  • Provide general administrative services such as photocopying, cataloging books, book returns, information and poster displays
  • Prepare and present a range of documents such as correspondence and emails to an agreed standard
  • Operate general equipment, photocopier, maintaining stock and consumables;
  • Maintain information systems such as filing, pupil library records, booking systems and reference materials ensuring accuracy, confidentiality, ease of use and access;
  • Deal with incoming and outgoing post in accordance with established procedures;
  • Enter data into spreadsheets, databases and library information system, extract and distribute information as directed ensuring accuracy and confidentiality.


Vacancy ref no: 1409
Job Title: Trainee Admin/Sales Support Assistant
Felling, Gateshead
William Tracey
Hours of Work:
 40 Hours per week 8.00am – 5.00pm (Monday to Friday)
Salary: £168.00

An exciting opportunity has arisen for Trainee Admin/Sales Support Assistant based at Felling based company, William Tracey.

Answering Telephones, greeting all visitors onto site, provision of support for field based Sales Team.  Responsible for assisting with all aspects of the administration of paperwork, liaison with internal departments to allow the effective processing of customer orders to meet customer expectations of service delivery.   All activities to be carried out in compliance with QSHE policies and systems. Specific duties to include:

  • Answering telephones and meeting and greeting of all visitors to site.
  • Taking customer enquiries along with the processing of straight forward regular jobs paperwork through the sales order processing system including – Chasing Pos, Collating Paperwork required for customers, etc.
  • Process all orders through sales order processing system, ensuring credit limits are adhered to or arranging new credit checks and new credit limits.
  • Printing of requests/sales order forms from e-mail and obtaining relevant signatures prior to processing requests.
  • Liaison with all internal departments in order to prepare and provide quotations in a timely manner.
  • Ensure that all agreed processes are followed.
  • Provide support for field Sales Managers when required.
  • Provide backup during absences of other members of staff.


Vacancy ref no: 1408
Job Title: Apprentice Clerical/ Medical Receptionist
Low Fell, Gateshead
Fell Cottage Surgery
Hours of Work:
 30 Hours per week 8.30am – 6.15pm (Monday to Thursday only)
Salary: £121.50 per week @16/17  £168.00 per week @18-20

Looking to kick start a career in Business Administration? Could you work within a busy GP Surgery with friendly staff and a varied workload? Low Fell based Fell Cottage Surgery are recruiting for an Apprentice Medical Receptionist to join their team! As well as gaining valuable work experience skills in a dynamic practice, the successful candidate will also benefit from working towards a nationally recognised qualification. Duties to include:

  • Receive and direct patients appropriately
  • Answer the telephone according to practice procedures
  • Make appointments at the surgery, along with ‘Hub’ appointments
  • Arrange emergency ambulances
  • File and extract medical records
  • File correspondence in medical records
  • Register new patients / temporary residents in accordance with practice guidelines; arrange PIN numbers for patient access
  • Process repeat prescriptions, repeat dispensing, batch prescriptions also EPS prescription’s
  • Run searches for automatic/batch prescriptions
  • Explaining the results of test results to patients (based on GP recommendations)
  • Prepare and tidy consulting rooms
  • Prepare and tidy waiting area
  • Arrange / accept specimens to be sent to the hospital labs
  • A range of administrative duties relevant to the role including photocopying, filing, printing etc.


Vacancy ref no: 1406
Job Title: Warehouse Assistant/Delivery second person
HB Clark
Hours of Work:
8.30am to 5.30pm Monday to Friday (40 hrs per week) Required to work some bank holidays (Not Christmas Day, Boxing Day or New Years Day)
Salary: £168.00 @16/17    £236.00 @18-20

An exciting opportunity has arisen for a Warehousing Assistant / Delivery second person, based at Birtley, County Durham.

To work alongside the delivery driver to deliver beer kegs, wines, spirits, soft drinks and any other appropriate items of stock to pubs, clubs, hotels etc.

  • Working in line with health and safety (you will always work in pairs)
  • Use delivery notes and invoices
  • Working off delivery sheets, locate and pick appropriate items of stock from the warehouse to be loaded on to the wagon (beers, wines and spirits and soft drinks etc.)
  • Unloading of stock to be delivered at various outlets within a specified geographical area
  • Collect empty barrels and used gas cylinders from customers premises to be returned to the depot
  • Assist where required with unloading (handballing) of any deliveries into the depot and putting stock into the warehouse ensuring good stock rotation in line with ‘Best Before Dates’
  • Packaging goods
  • Receiving goods into the warehouse and locating into correct storage area
  • Taking part in stocktakes
  • Eventually trained in fork lift truck driving
  • General housekeeping duties


Vacancy ref no: 1405
Job Title: Purchasing Administration Assistant
 Team Valley, Gateshead
Henry Colbeck
Hours of Work: 
9.00am to 5.00pm Monday to Friday (37.5 hrs per week)
Salary: £208.88

An exciting opportunity has arisen for a Purchasing Administration Apprentice at a Team Valley based company – Henry Colbeck.  The successful candidate will be responsible for the manual input of orders into the computer system and subsequently ensuring orders have been sent to suppliers and will be delivered on time. They will oversee all orders in the system to make sure they are delivered in full, leading to building relationships with suppliers as they will have to communicate by e-mail and telephone to ensure this.

Will also collate specifications for products and ensure they meet our standards and keep these digitally filed. They will also look after an important aspect of the ISO certificate by ensuring all supplier accreditation’s are up to date.

There may also be various mini projects to manage, for example new product sourcing and information gathering. General administrative duties to include answering the telephone, use of scanner & photocopier etc.

Applicants should have good IT skills and knowledge of Microsoft Excel would be advantageous.


Vacancy ref no: 1401
Job Title: Apprentice Factory Operator
Armour Plastics
Hours of Work:
16-17 32 hours per week (4×8 hour shifts) 18+ 37.5 hours per week (4×10 hour shifts)
Salary: 16-17 @ £143.36  18-20 @ £168.00

Duties to include:

An exciting opportunity has arisen for an Apprentice Factory Operator, based on Pennywell Industrial Estate, Sunderland.

The successful candidate will benefit from gaining skills and experience in a manufacturing environment whilst working towards a qualification.  Duties to include:

  • Packing products ready for dispatch
  • Trimming and laminating plastic baths
  • Lifting of baths
  • Use of computerised systems to manager orders
  • Using drilling and polishing machinery
  • A range of general housekeeping tasks to ensure that the workplace is kept tidy and safe

Probationary period applies / full training will be given.


Vacancy ref no: 1400
Job Title: Warehousing Operative
Hours of Work: 
Monday to Thursday 8.30am-4.30pm, Friday 8.30am – 4.00pm 37 hours per week
Salary: £190 per week

Duties to include:

An exciting opportunity has arisen for a Warehousing Operative at Eomac, based on Sunderland Enterprise Park.

This is a varied role and duties will include: receiving goods into the warehouse, checking and locating into the correct storage areas, reporting any damages, picking and packing outgoing goods, stock control duties – use of the in house computer system.

Will also arrange transportation of goods via carriers as well as general housekeeping duties and adhering to health & safety guidelines.

Probationary period applies / full training will be given.


Vacancy ref no: 1398
Job Title: Apprentice Customer Service Agent
 Denton Burn, Newcastle
Apex Radio Systems
Hours of Work: 
Monday to Friday  9am-5pm 37.5 hours per week
Salary: £150.00 per week @16/17 £208.00 per week @18-20

Duties to include:

An excellent opportunity has arisen for a Customer Service Agent based at their site in Denton Burn, Newcastle. There is an excellent opportunity to progress and grow within the company for the right candidate who is enthusiastic and keen to learn new skills. The main purpose of the role is to complete a wide range of customer service related duties to include:

  • Answering the telephone, taking messages / directing calls and dealing with enquiries
  • Liaising with suppliers re products / parts and availability etc.
  • Understanding customer needs and developing product knowledge in order to provide the highest level of customer service
  • Ensuring the product database is kept up to date
  • Processing card payments
  • Promoting the products and services of Apex Radio Systems
  • Providing support at meetings and at exhibitions
  • Preparing sales quotations and processing sales orders.

Applicants should have good IT skills and be confident using the telephone.

Probationary period applies.


Vacancy ref no: 1392

Job Title: Resource Assistant

Location: Newcastle City Centre

Employer: Kelburn Recruitment

Hours of Work: 08.45am-5.00pm Monday to Friday

Salary: £240.00 per week

Duties to include:

Candidate Management

  • Pro-actively identify (from Job Boards) and register agreed number of Candidates each week including
  • Completion of registration forms and photocopying of right to work documentation
  • Where appropriate arrange skills testing and follow up reference checks on Candidates
  • Record full Candidate details on database including appropriate attributes
  • Re-format Candidate cv and publish on database
  • Book appointment with Consultant and record subsequent interview outputs on database
  • Complete registration process as appropriate for all other candidates that visit the office or apply online

Job Assignment Handling

  • Take job briefs from Consultants; write appropriate and compliant adverts; publish on agreed Job Boards
  • Search company database and create shortlist of suitable registered Candidates
  • Where necessary, search appropriate Job Boards for additional suitable Candidates
  • Acknowledge receipt of all job applications and issue Equal Opportunities monitoring form

Managing Temporary Placements

  • Create weekly timesheet batch in database at start of week
  • Receive and enter details of actual hours worked into database
  • Where applicable advise Umbrella Companies of hours worked by their workers
  • Chase any outstanding timesheets and ensure all entered into database by close of play Monday
  • Respond to reference requests for previous Temporary Workers


Vacancy ref no: 1390
Job Title: Administration Apprentice
Location: Team Valley
Employer: APM Cleaning

Hours of Work: Between 9:00am and 5:00pm

Job Description:

  • Answer and make telephone calls
  • Give quotes via telephone and email
  • Selling on the telephone
  • Schedule appointments
  • Update the work calendar
  • Make sure office boards are up to date
  • Produce End of Tenancy invoices
  • Produce GM reports
  • Handling any problems that may occur throughout the day when I see fit
  • Liaising with staff throughout the day to ensure they are completing jobs on time
  • Sending formal emails, texts and follow up calls
  • Daily attendance check to complete
  • Calling back relevant clients on a daily, 3 monthly, 6 monthly and yearly basis
  • Maintaining the cleaning bible on a weekly basis
  • Maintaining the cleaning dairy on a weekly basis
  • Greeting guests
  • Book in meetings/quotes onto the calendar
  • Changing over of cloth cleaning/drying
  • Filling away of work orders/keys/documentation etc
  • Managing of the personnel files
  • General admin tasks
  • Managing the personnel files


Vacancy ref no: 1388
Job Title: Apprentice Cost Management Technician
Location: Wallsend
Employer: CMR UK
Hours of Work: Monday – Thursday 7.30 am – 4.30 pm
Salary: 156.25

Job Description:

  • Analysis of key cost accounts on a monthly basis and investigating any issues
  • Ensuring new stock items are correctly set up and attaining expected profit levels
  • Continually looking for improvements in the processes and assist in driving improvements through the business
  • Cost analysis within the manufacturing
  • Producing information to support management accounts and forecasts
  • Stock transactions reports on how they affect accounts
  • Assisting with year-end reporting for audit purposes
  • Identify opportunities for improvement within the finance and costing function, suggest projects and develop project plans with cost management accountants support
  • Provide cover for cost management accountant during absence, holiday etc
  • Provide assistance to other finance team members as and when required
  • To display the proper ‘can do’ attitude and behaviour, job knowledge, and effective communication to build good working relationships thereby motivating people to accomplish tasks and meet objectives
  • Process new items by checking off the checklists from Sharepoint
  • Analysis of stock adjustments on a monthly basis
  • Review component pricing against stock valuation
  • Review order book for zero value sales lines and implement actions to resolve where necessary
  • Review feedback from monthly stock reviews and ensure actions are followed up on a timely basis


Vacancy ref no: 1371
Job Title: Print Operative
Location: Newcastle Upon Tyne
Employer: Bang on Print
Hours of Work: 9.00-5.30 Monday to Friday
Salary: £148.00 per week

Job Description:

  • Duties to include:
  • using various equipment involved in the print process including digital inkjet printers
  • Heat press and various other methods of printing finishing
  • Packaging of customer orders
  • Unloading and loading goods to/from vehicles
  • also general housekeeping duties

These vacancies are also advertised on Apprenticeship vacancies. Please click here

If you require any further information about these vacancies please contact our Business Solutions Team on 0191 490 4653